With hotel guests always on the move, it’s can be challenging to know how their stay is going. However, at some point during their stay or while they’re checking out, it’s critical to survey them. This will help you know how they enjoyed the hotel, what services they used, what they wished the hotel had to offer, etc. Collecting feedback from guests is critical for hotels since the hotel industry is so competitive. Happy guests = repeat visitors. Fast forward&hellip....

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