No matter whether your travel is for business or pleasure, there’s one thing that doesn’t change: the anonymous, impersonal hotel stay. You might stay at a resort with all the amenities, but it’s still not quite the comfort of home.
How does the thread count in your King Suite related to preference management? Oh it is does, thanks to innovative hotel brands’ excursions into personalization via technology.
CBS’ Peter Greenberg visited Starwood....