When the loyalty expert sits down with the social media guru, everything we thought we knew about digital engagement is rebooted. Bryan Pearson, CEO of global loyalty marketing firm LoyaltyOne, interviews online authority Mitch Joel for a Q&A on how to build emotional loyalty in the digital world. Joel, bestselling author and president of leading digital marketing agency Twist Image released his latest book, “CTRL ALT Delete,” on May 21 and Bryan Pearson’s....

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