As I’m sure you would agree, anyone in a leadership position has a tough job. They have expectations to meet, metrics to measure, goals to achieve, deadlines to hit, and maybe the most difficult but most important, a team of individuals to engage in a common goal. Think about the people in your work environment. I’m doubtful anyone would say they are all robots who think and act exactly the same. So you can imagine the challenge a manager faces in creating and maintaining a....

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