Forrester Research put out its first ever Wave® report on Digital Experience Platforms recently.  The key takeaway from the report wasn’t the rankings of the various platforms like Adobe, Hybris (SAP), SDL, IBM or Sitecore.  The most important finding in the report was that while every major software vendor is competing to be the customer experience platform of choice, no one has a complete set of offering yet and organizations really aren’t ready to buy from a....

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