What you say matters. Your voice is stronger than ever. And I think you should use it.
Let me ask you a question … when you have a problem with a product or service, are you apt to share that experience on your Facebook page, tweet it out, or write a review/comment on a social channel? What about the same question if you are pleased or a brand exceeds your expectations?
About a month ago, I wrote the article “Social Media Reviews – Value, Morals, and Ethics.....