Here are a few loyalty links that caught my eye this week. 1. What to Do About a Disloyal Loyalty Program – The Huffington Post One traveler’s unfortunate experience with an airline’s loyalty program is a lesson for companies. 2. Point Pooling: Lessons in Sharing from JetBlue, Citibank – COLLOQUY Some companies are letting loyalty program members share points and customers are shopping more and spending more as a result. 3. Work That Experience: The....

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