In our blog last week we mentioned our Quarterly Quality Forum.  Here we go again.  Part of our QQF includes case study of companies that we admire.  Chick Fil-A was our most recently featured QQF company in part because their leadership has such fantastic vision and crystal clear insights about how to run a great company.  Dan Cathy is Chick Fil-A’s CEO and “SOB” (son of the boss).  His father S. Truett Cathy founded the company over 40 years ago....

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