As one of the 29 million people to view WestJet’s Christmas Miracle video, I can honestly say that from a branding perspective this is as good as it gets. A job really well done. If you haven’t seen it, let me clue you in. Canadian airline WestJet released a heartwarming video in time for the holidays – filmed with hidden cameras – that showed creativity and genuine human emotion at its finest. A virtual interactive Santa, displayed on kiosks at Toronto and Hamilton International airports....

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