Deliver high touch (and effective) customer experiences through high tech
Have you ever connected with a brand? Think back to how that connection was built. With some brands it’s easy – you fall in love with their products and their impeccable service. But, in our experience, what typically sets brands apart are the staff and the many associates who are the face (and voice) of the brand to the customer. Your impression of the brand is completely in their hands. How did they....