As business professionals, we all deal with competing pressures from multiple sources, but just look at what CIOs have to address. The CEO wants to know which technologies are just a flavor-of-the-month versus what needs to be implemented immediately to ensure the company doesn’t get washed ashore in the next wave of disruptive innovation. The CFO wants to see IT performance metrics and key performance indicators – and, oh, by the way, they’re looking for cost....

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