Customer Relationship Management Sets the Cincinnati Northern Kentucky International Airport Apart from Regional Competitors
l360Insider

Even with the merger of several major airlines in the past decade, competition in the industry remains fierce, thanks in large part to the introduction of low-cost and ultra-low-cost carriers like Allegiant, Frontier, and Spirit Airlines. However, it’s not just airlines that are competing, but airports. In Cincinnati, for example, the area’s main airport, The Cincinnati/Northern Kentucky International Airport (CVG), competes with six other facilities in the region. The furthest....

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