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Webinar

Seize the Moments: Capturing the 10 Most Important Customer Experience Moments

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Webinar: Data, Customer Experience, Customer Relationships

Presented on April 18th, 2013 at 1 PM ET. 

To create a journey with your customers and leverage big data to build real relationships, it’s important to “seize the moments” to best connect. However to do so, requires an ability to harness and distill information. In this webinar you will learn what those most important moments are in your customers’ lifecycle,  and why a focus on collecting and leveraging “small” data will most directly benefit your ability to build real…

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