Please join Craig Lawrence, Corporate Manager of Loyalty & Retention Marketing at Charter Communications, and Jeff Kindle, Vice President and General Manager of Epsilon as they present a webinar on Charter Communications’ customer loyalty program.
Live It with Charter® is one of the most successful subscription based loyalty programs in the cable industry with nearly 900K members. It focuses on customer retention through the use of data throughout the customer’s lifecycle. In addition, the program goes beyond traditional rewards by appealing to the emotional aspect of a customer’s experience with Charter…
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