Webinar: Loyalty / Customer Experience / Mobile
Presented on May 16, 2013 at 1PM ET.
Customers increasingly expect businesses to better anticipate individual needs and provide more personalized, on-demand services across every channel, no matter what medium the customer chooses to access information. To manage customer experiences effectively, organizations must develop a strategy to encompass all customer touch points across the organization.
This webinar will dive into key customer experience components and how best to achieve a better, more efficient, optimized customer-centric environment in any organization, to delight customers and expand bottom line results. Discover…
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