DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Prioritizing Experiences, Not Points, Will Win Customer Loyalty

In the new age of personalized mobile communications, enhanced digital online customer engagement, and a near infinite level of product selections,...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Retail Customer Experience & Loyalty: How Retail Organizations Are Managing Enterprise-Wide Customer Communications

This article explores some of the key challenges retailers face in regards to the enterprise-wide management of data and marketing communications...

The 2013 Maritz Loyalty Report

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Maritz Loyalty Report Program # 125 – PetSmart PetPerks®

Our soon to be released 4th Annual Loyalty Report features rankings of North America’s leading loyalty programs. PetSmart...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Loyalty Beyond the Point – The Link Between Personal Values & Member Engagement

There is more to engaging customers than points, discounts and rebates.Members are enrolled in an average of 7.4 loyalty programs, yet are active...

Past Issues

Social, Not (Just) Social Media
CONTENT, an Ironic Loyalty Homonym
Engage the Whole Customer

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Webinars

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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

Now + New + Next - Rethinking “Rewards” in the New Engagement Economy

Webinar: Rewards | EngagementPresented on December 10, 2013 at 1pm ETThe notion of “reward” has long been a basic and critical...

Maritz Loyalty Marketing

Bond Brand Loyalty, formerly Maritz Loyalty Marketing, has been practicing brand loyalty for over 100 years for the world’s most beloved brands. We believe that the world can be a more loyal place – a world more rewarding for customers, richer and more resilient for brands, and extremely profitable for the underlying businesses those...

Our Members

Andrew Kingston ,
Marketing Manager

Contact

Andrew Kingston
Marketing Manager
andrew.kingston@bondbrandloyalty.com