DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Why Do Grocery Retailers Face Challenges With Their Loyalty Programs?

There are challenges associated with loyalty programs in every industry, but it appears there might be more facing grocery retailers. Loyalty360...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

CPG Customer Experience and the "Era of Addressability"

For over half a century, traditional consumer goods marketing communications “interrupted” mass audiences with 30-second television...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Saving the Retail ‘Experience’

Six ways to bring back the loveRemember when going to the mall meant driving around for an eternity looking for a parking spot? If so, you probably...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Loyalty Programs in Question by Certain Industries

It’s surprising during this age of “big data” that some companies are questioning the value of their loyalty programs.  In a...

Past Issues

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | East|West Marketing Group

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

east|west marketing group

An independent full-service marketing agency, east|west marketing group is best known for delivering customer-centric, creatively driven, results-focused marketing solutions and execution. Our expertise in loyalty strategy, program design and operations successfully delivers to our clients and their brands the power to identify, differentiate...

Our Members

Louis Ramery ,
Chief Executive Officer

Contact

Lou Ramery
CEO
(212) 951-7220