Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Acing the CEM Experiment A Handbook on 8 Customer Engagement Management (CEM) Learnings from Leading Brands

Reaching out to customers and simplifying their buying choices right when they need it has always been the holy grail of retail marketing. New and...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Ready for a Customer Loyalty Program Pop Quiz?

Remember those good ole days back in high school when your teacher would just surprise you with a pop quiz? How I loved them. Marketers and...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Retail Innovation Reaches New Heights

Technology, especially in the digital realm, is moving faster than ever. This is no different when it comes to the retail industry, where ongoing...

Past Issues

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

[Podcast] Sprint’s Framily Plan - Creative Advertising Meets Brand Loyalty Positioning

Sprint’s Framily Plan - Creative Advertising Meets Brand Loyalty Positioning

Capillary Technologies

Capillary offers an Intelligent Customer Engagement platform to retailers and consumer businesses - managing the entire life cycle of customer data from acquisition, analysis, insights and activations. We are the world's leading SaaS provider of end-to-end Multi-Channel Customer Engagement, Big Data Customer Intelligence, Clienteling, Real...

Our Members

Hrishikesh Bidwe ,
Marcoms Manager

Janet Jaiswal ,
VP of Marketing

Contact

Janet Jaiswal
VP Marketing
+1 650-759-1339
Janet@CapillaryTech.com