Customer-Centric Marketing
Customer experience (CX) and customer loyalty both require integration across functional and programmatic aspects of a company.
Download this article to learn more about:
- How customer experience is tied to long-term customer retention
- Removing internal silos between customer loyalty and customer experience departments
- Assessing the company’s engagement model across customer loyalty programs and the customer experiences
- Building an integrated customer loyalty and customer-focused approach
Lenati is a marketing and sales strategy consultancy that helps companies acquire, grow, and retain customers. Lenati helps clients build market leadership, whether through radical innovation or intelligent evolution. Lenati’s services span five primary areas of expertise, including, Go-To-Market Strategy, Customer Experience, Digital Customer Engagement, Customer Retention and Loyalty and Sales Performance.