DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Harnessing the Power of CX Innovations

Confirmit wanted to find out how CX (Customer Experience) practitioners could develop a holistic approach to their domains through tactics such as...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Confirmit CX Nudge Time to Take Action: A CX Engagement Toolkit to Support True Business Impact

Are you surprised that your CX program is not delivering the results you are expecting? Is it struggling to drive sustainable change? Despite the...

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

How to Wave Goodbye to Survey Fatigue: A Guide to Boosting Response Rates

How many times this week have you been invited to provide feedback by a company from which you’ve recently purchased? There have been a few...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Forget Best Practices in CX, It's All About Habit...

We’re awash with people talking about best practices these days. It’s hardly surprising. Everyone wants to be sure they’re doing...

Past Issues

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

[Podcast] Let’s Dance! How Voice of the Customer Can Change Team Behavior

“The customer is always right” may have been superseded as a mantra for many companies, but virtually every business has a 21st century...

Analyst Reports

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Loyalty360’s Analyst Reports are designed to help brands and marketers navigate the plethora of vendors and providers in the market that support customer loyalty, customer experience and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Confirmit

As the association for customer loyalty, Loyalty360 publishes a variety of analyst briefs on different technologies and services in market...

Featured Technology

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The Featured Technology page highlights some of the most impactful, innovative and effective tools and technologies in the market today for helping companies engage and retain customers.

Loyalty360 Featured Technology | Confirmit

A successful business isn’t built all at once; rather, it’s an iterative process based on objectives, market dynamics, and, perhaps...

Confirmit

Confirmit enables organizations to develop and implement Voice of the Customer, Employee Engagement and Market Research programs that deliver insight and drive business change. Confirmit’s clients create multi-channel, multi-lingual feedback and research programs that engage customers, empower employees, deliver a compelling...

Contact

Beth Magee
Marketing Director
800-864-5266
beth.magee@confirmit.com